SHIPPING POLICY

We offer the delivery services.

With the exception of specifically listed promotions on the website, delivery policy is listed below.

Hong Kong & Macau:
Free Standard Shipping with every order over HK$350 (after discount) for Hong Kong Region.
HK$40 delivery fee will be charged for Standard Shipping order below HK$350 (after discount) for Hong Kong Region.

For Macau Region, a delivery fee of HK$300 will be applied.

Other region:
For other regions and countries, please contact Full Health Medical Ltd (cs@fullhealth.store or Whatsapp +852 6884 0208) for assistance on delivery fee calculation and arrangement.

Areas in service
P.O Box is not accepted as shipping address.
Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.
Standard Delivery Service is available within Hong Kong Island, Kowloon, New Territories, Outlying Islands & Macau.

Shipping days and schedules

The shipment will be ready and arrive at the shipping address in 1-4 business days upon confirmation of payment. Delivery time will be based on SF express deliver policy and also this might vary depending on stock availability. If the courier fails to contact the recipient when delivering the package, the parcel will be postponed to the next working day to arrange delivery.
Delivery time will be delayed in case of incorrect delivery info/contact information

Once the order is shipped out, any changes in the address shall be arranged with SF Express by contacting their Customer Service directly. Any delay in the delivery/incurred expenses shall be borne by the customer.
If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact SF Express directly in order to make further arrangements. If the delivery cannot be reached multiple times, your order might risk being cancelled and not refunded.

SF Express will not provide any pick-up and delivery services on Sundays,public holidays, Black Rainstorm Signal, Typhoon 8 or higher is hoisted.